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Which firmware should I be
running in order to be compatible with running the SxSxSDHCtm
adapters?
You must be running the
latest firmware in your Sony EX camcorders.
Current latest Firmwares:
EX1: Firmware 1.12 EX1R:
Firmware 1.10
EX3: Firmware 1.10
Here is a list of links for updating you EX
camcorder firmware:
*Please Note: PDF of instructions are
within the downloaded Zip Files.
EX3:
https://servicesplus.us.sony.biz/sony-software-model-PMWEX3.aspx
EX1:
https://servicesplus.us.sony.biz/sony-software-model-PMWEX1.aspx
EX1R:
https://servicesplus.us.sony.biz/sony-software-model-PMWEX1R.aspx
What over cranking
limitations are involved with using the RAW SxSxSDHCtm adapter system?
Class 6 SDHC memory
cards:
Over cranking up to 720p/42fps
without issue. We have captured 60 fps for about 15 seconds before
an error message occurs. We suggest that if you know you are going
to overcrank, then use the SxS card that came with your camera. For
all of your other shooting you can use the RAW SxSxSDHC adapter system.
Class 10 SHDC memory
cards: OVERCRANKING WITH NO
LIMITATIONS.
How reliable is the RAW
SxSxSDHC adapter system?
Well over 50,000 hours of
successful video capture has taken place using the RAW SxSxSDHC adapter
system.
Is the RAW SxSxSDHC
adapter system stable enough to use in a professional environment?
EX camcorders will not know
the difference between an SxS card and a RAW SxSxSDHC adapter. You
will find that the inexpensive SDHC card sold by mass merchants will be
the unstable element that you might add to the system. We
recommend using Hoodman RAW SDHC memory found only at photo dealers or
on the Hoodman website...RAW SDHC memory is the only memory built in the
USA. RAW has Zero infield failures that pros have come to depend
upon.
Why should
I use a SxSxSDHC card instead of a Sony® SxS card?
Cost savings is the major benefit to using
the RAW SxSxSDHC adapter system. The $49.99 adapter will enable
you to use SDHC memory that is currently running at $99.99 for a
professional grade 16GB SDHC memory card.
What is the warranty on
the SxSxSDHCtm card?
Twelve (12)months warranty
against manufacturer defects from date of purchase.
What other SDHC memory
cards are compatible with the RAW SxSxSDHC adapter?
We recommend using Hoodman
RAW SDHC memory found only at photo dealers or on the Hoodman
website...RAW SDHC memory is the only memory built in the USA. RAW
has Zero infield failures that pros have come to depend on. We
have found that the Sandisk Ultra II & the Transcend SDHC memory cards
will work with the system and will be a less expensive and less reliable
alternative.
There are other USB 2
based express card adapters available that will work in the EX
cameras...Why should I use the RAW SxSxSDHC adapter?
The RAW SxSxSDHC adapter was designed
specifically for use in the Sony® EX camcorders...Other express card
adapters are too big to allow you to close the camcorder memory
compartment door.
Will the RAW SxSxSDHCtm
card download as quick as the SxS card?
Yes and No, The SDHC card uses USB based
speeds for downloads which peak at 480 mb/second. If you load an
SxS card through your USB port, it is the same speed, 480 mb/second.
Downloading and SxS card in your computers express card slot will
transfer at 800 mb/second.
Can I use the express card
slot in my computer to download the RAW SxSxSDHC adapter system?
Yes. The SDHC card will load through
the express card port via the RAW SxSxSDHC adapter @ 480 mb/s speed.
Can I eject the SDHC card
out of the RAW SxSSDHC adapter and use my SDHC reader to download into a
USB port?
Yes, you must use and SDHC to
USB 2.0 reader...and old SD reader will not work with an SDHC card.
Hoodman RAW SDHC 16GB memory cards come with an SDHC reader included.
I have a Sony® SBAC-US10
SxS to USB reader...can I use this to download the RAW SxSxSDHC adapter
system?
No. Sorry to report that the
systems are not compatible.
Can I use 2 RAW SxSxSDHC
adapters in the camera at the same time?
Yes. You can hot swap
them as well. Just like the SxS cards.
When I want to swap my
SDHC memory in my RAW SxSxSDHC adapter, should I eject the RAW SxSxSDHC
adapter from my EX camera first?
Yes, whenever you replace the SDHC memory in
your RAW SxSxSDHC adapter it is recommended that you eject the RAW
SxSxSDHC adapter from your camera and then swap the SDHC memory cards.
Breaking the SDHC memory link while the RAW SxSxSDHC adapter is still in
your camera may cause the camera not to recognize the new memory and
will require you to eject the RAW SxSxSDHC adapter and reinsert the
system complete with SDHC memory on board.
How long will it take a
RAW 16GB SDHC card to download via the RAW USB-SDHC reader that is
included in the package?
Our RAW 16 GB SDHC card maxed out at 57
minutes of video took 17 minutes to download via our RAW USB 2.0 reader.
Troubleshooting:
"Unknown Media Error, Please Change"
When loading the RAW SxSxSDHC Adapter into your Sony Ex1 or EX3, if the
error message "Unknown Media Error, Please Change" comes up on your LCD
screen, you will need to troubleshoot a few things on your end prior to
calling Hoodman.
1) Please make sure you are using the
Hoodman RAW SDHC memory card or a SanDisk Ultra II SDHC card or a
Transcen SDHC card. Only these three makes of cards will be
compatible with the RAW SxSxSDHC Adapter.
2) You must be running the latest firmware
in your EX1/EX3 camcorders to be compatible with the RAW SxSxSDHC
Adapter. All cameras produced post August 2008 come with this
update.
Here is a list of links for updating you EX
camcorder firmware:
EX3:
https://servicesplus.us.sony.biz/sony-software-model-PMWEX3.aspx
EX1:
https://servicesplus.us.sony.biz/sony-software-model-PMWEX1.aspx
EX1R:
https://servicesplus.us.sony.biz/sony-software-model-PMWEX1R.aspx
Once you have verified that you are using
the right memory card and the right firmware in your camcorder and you
still get the "Unknown Media Error, Please Change" Please give us a call
and we will help you out further. Please call customer service
Toll Free 800 818 3946 or 310 222 8608 from outside the USA.
"Media restore error"
This message occurs when the camera has not
completed writing the TOC (table of contents) for the file has just
written. This error has two main causes:
1) Ejection of the card before it completes
writing the TOC, i.e...before the slot light turned green from red.
2) The writing speed of the SDHC card is too
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